Provide responsible service of alcohol

Enrol in Course

Learn to serve alcohol in a responsible manner in compliance with relevant liquor legislation. Explains the problems associated with excessive alcohol consumption and provides strategies to refuse service and prevent problems before they occur. All participants receive a manual.

Students successfully completing this course will receive two certificates. One is issued by the Victorian Commission for Gambling and Liquor Regulation and is valid in Victoria. The other certificate is for the unit of competency SITHFAB002 and this is nationally recognised.

Please allow up to 4 weeks for certificate to be posted.

We are approved to deliver Victoria’s RSA training by interactive video chat or virtual classroom technology for the duration of the Victorian Declared State of Emergency for coronavirus (COVID-19). This amendment to the approved delivery method aims to ensure the health and safety of our staff and students, industry compliance and support for businesses impacted by the coronavirus.

Course content and maximum class size are not affected by this amendment to delivery method.

This ‘Provide responsible Service of Alcohol’ Certificate Accredited by the Victorian Commission for Gambling and Liquor Regulation is only valid in Victoria.


This version of RSA will be available from 1 July.

If you wish to do the RSA before 1 July, please visit the semester 1 courses here. 

Class Schedule

Course CodeDayStart DateEnd DateTimeLocation
212RSAAThuJul 8thJul 8th5:30pm - 9:30pmZoom
212RSABSatJul 17thJul 17th9:00am - 1:00pmZoom
212RSACTueJul 27thJul 27th5:30pm - 9:30pmZoom
212RSADWedAug 11thAug 11th5:30pm - 9:30pmZoom
212RSAESatAug 21stAug 21st9:00am - 1:00pmZoom
212RSAFMonAug 30thAug 30th5:30pm - 9:30pmZoom
212RSAGThuSep 9thSep 9th5:30pm - 9:30pmZoom
212RSAHSatSep 18thSep 18th9:00am - 1:00pmZoom
212RSAITueSep 28thSep 28th5:30pm - 9:30pmZoom
212RSAJWedOct 6thOct 6th5:30pm - 9:30pmZoom

Course Fees

Fees are inclusive of all materials.

To view our Refund and Transfer Policy please click here.

MSA Rewards $45.00
Concession Concession$48.00
Full Fee $50.00

All licensees and staff selling, offering or serving liquor for general, on-premises, packaged liquor and late night licences must complete the approved RSA online refresher course within three years of completing their last RSA program (and every three years thereafter).

Licences outside of the above categories that have RSA training listed as a licence condition, also require licensees and staff to complete the RSA online refresher course.

George O’Keeffe

George has extensive experience working as a trainer in Liquor Compliance and Responsible Service of Alcohol. George uses this experience to teach Responsible Service of Alcohol at MSA Training and Professional Development applying relevant industry experience.


Richard Hands

Richard currently manages the Sir John’s Bar at Monash University in Clayton and has over 20 years experience in hospitality ranging from cafes, pubs, clubs, 5* hotels, high end restaurants, cocktail bars and private members bars. He has been trained by master sommeliers/blenders, leading industry experts on spirits, beers and liqueurs, world renowned cocktail bartenders, Michelin starred chefs and has undertaken a number of courses and programs to develop his skills and knowledge within the industry. In London he was a trainer for Match Bar Group and Gaucho restaurants for a number of years where high expectations were placed on students and trainers. He has also opened venues and consulted for hospitality businesses here in Australia

Computer to complete the assessments and join Zoom classroom. Notepad and pen. A good understanding of written and spoken English is required to undertake this course.

Please arrive 15 minutes early. It is a VCGLR requirement that you attend the entire session. Latecomers will be turned away and are not eligible for a refund or transfer

1 x 4 hour session (Via Zoom) Find out more here.

MSA Training and Professional Development has partnered with OpenPay.

Using OpenPay, we are able to offer an easy payment plan, in either weekly, or fortnightly repayments, to suit your budget, and lifestyle, whilst at the same time improving your independence and freedom. All of this without the financial stress of an outright purchase. Easy Payment Terms of 1 Month – 24 Months are available, to approved purchasers. Please note, this service is offered by OpenPay, which is not connected to MSA Training and Professional Development.

If you would like to obtain further information on our payment plans, please contact us on 9905 3180 or go to