SITHFAB021 Provide responsible service of alcohol

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SITHFAB021 Provide responsible service of alcohol

SITHFAB021 Provide responsible service of alcohol (RSA)

In the Provide Responsible Service of Alcohol (RSA) course you will gain the skills required to serve alcohol in a responsible manner, ensuring compliance with relevant liquor legislation. Explains the problems associated with excessive alcohol consumption and provides strategies to refuse service and prevent problems before they occur. All participants receive a manual.

Students successfully completing the Provide Responsible Service of Alcohol (RSA) course will receive two certificates. One is issued by the Victorian Gambling and Casino Control Commission (VGCCC). and is valid in Victoria. The other certificate is for the unit of competency SITHFAB021 and this is nationally recognised.

On 1 January 2022, the VCGLR became the Victorian Gambling and Casino Control Commission (VGCCC).

Certificates will be emailed to successful participants within 10 business days.

We are approved to deliver Victoria’s RSA training by interactive video chat or virtual classroom technology for the duration of the Victorian Declared State of Emergency for coronavirus (COVID-19). This amendment to the approved delivery method aims to ensure the health and safety of our staff and students, industry compliance and support for businesses impacted by the coronavirus.

Course content and maximum class size are not affected by this amendment to delivery method.

Students must be based in Australia and have a USI.

Hospitality courses available at MSA Training ad Professional Development

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MSA Training and Professional Development adheres to the Code of ethics for ACPET members

RTO Number: 21526

From 11 August 2022, MSA Training and Professional Development will cease offering the superseded SITHFAB002 Provide responsible service of alcohol, and will commence the delivery of the new SITHFAB021 Provide responsible service of alcohol.

MSATPD has partnered with Platinum Staffing to assist our hospitality students find work.


Platinum Staffing is currently seeking vibrant, enthusiastic and motivated casual Food and
Beverage Attendants (Bartenders, Wait Staff, Barback/Bussie). Basic beer, wine, spirit knowledge is preferred not essential, cocktail knowledge/experience a bonus.

This role would suit someone who can work weekend nights – mostly Friday and Saturday late nights with possible opportunities on weekdays and day shifts.

What we offer you:
• Award wages
• Working with Melbourne biggest entertainment complex & prestige clients
• Fun and social work environment (different venues within the complex)
• High quality uniforms
• Opportunities for further training and development within the hospitality sector
• Easy access to public transport and nearby car parks

Email your resume and expression of interest to or click
the links below to apply according to your experience.


Wait Staff:



Recruitment form

All licensees and staff selling, offering or serving liquor for general, on-premises, packaged liquor and late night licences must complete the approved RSA online refresher course within three years of completing their last RSA program (and every three years thereafter).

Licences outside of the above categories that have RSA training listed as a licence condition, also require licensees and staff to complete the RSA online refresher course.

George O’Keeffe

George has extensive experience working as a trainer in Liquor Compliance and Responsible Service of Alcohol. George uses this experience to teach Responsible Service of Alcohol at MSA Training and Professional Development applying relevant industry experience.


Richard Hands

Richard currently manages the Sir John’s Bar at Monash University in Clayton and has over 20 years experience in hospitality ranging from cafes, pubs, clubs, 5* hotels, high end restaurants, cocktail bars and private members bars. He has been trained by master sommeliers/blenders, leading industry experts on spirits, beers and liqueurs, world renowned cocktail bartenders, Michelin starred chefs and has undertaken a number of courses and programs to develop his skills and knowledge within the industry. In London he was a trainer for Match Bar Group and Gaucho restaurants for a number of years where high expectations were placed on students and trainers. He has also opened venues and consulted for hospitality businesses here in Australia


Josette Frost

Computer to complete the assessments and join Zoom classroom. Notepad and pen. A good understanding of written and spoken English is required to undertake this course.

Please arrive 15 minutes early. It is a VGCCC requirement that you attend the entire session. Latecomers will be turned away and are not eligible for a refund or transfer


Students must be based in Australia and have a USI.

1 x 4 hour session (Via Zoom) Find out more here.

MSA Training and Professional Development has partnered with OpenPay.

Using OpenPay, we are able to offer an easy payment plan, in either weekly, or fortnightly repayments, to suit your budget, and lifestyle, whilst at the same time improving your independence and freedom. All of this without the financial stress of an outright purchase. Easy Payment Terms of 1 Month – 24 Months are available, to approved purchasers. Please note, this service is offered by OpenPay, which is not connected to MSA Training and Professional Development.

If you would like to obtain further information on our payment plans, please contact us on 9905 3180 or go to

Class Schedule

Course CodeDayStart DateEnd DateTimeLocation
222RSACThuAug 11thAug 11th5:30pm - 9:30pmZoom
222RSALFriAug 19thAug 19th10:00am - 2:00pmZoom
222RSADSatAug 27thAug 27th9:00am - 1:00pmZoom
222RSAETueSep 13thSep 13th5:30pm - 9:30pmZoom
222RSAFWedSep 28thSep 28th5:30pm - 9:30pmZoom
222RSAGSatOct 8thOct 8th9:00am - 1:00pmZoom
222RSAMWedOct 12thOct 12th10:00am - 2:00pmZoom
222RSAHMonOct 24thOct 24th5:30pm - 9:30pmZoom
222RSAIThuNov 10thNov 10th5:30pm - 9:30pmZoom
222RSAJSatNov 26thNov 26th9:00am - 1:00pmZoom

Course Fees

Fees are inclusive of all materials.

To view our Refund and Transfer Policy please click here.

Depending on your individual circumstances, this course may be tax deductible.

MSA+ $45.00
Concession Concession$48.00
Full Fee $50.00